FAQ

What are your hours of operation?

What ages is your play area designed for?

Do I need to make a reservation for open play?

Do you offer free Wi-Fi?

Is outside food or drink allowed?

Do you have a cafe on-site?

Is there a dedicated area for infants?

What are your cleaning procedures?

Do you have parking available?

Can I bring my pet?

Are socks required in the play area?

Can adults play in the play area?

What is your policy on sick children?

Are parents/guardians required to supervise their children?

What are your rules regarding behavior in the play area?

What happens if my child has an accident in the play area?

Do you have a lost and found?

How do I book a birthday party?

What birthday party packages do you offer?

What is included in your birthday party packages?

Can I bring my own decorations for a birthday party?

Can I bring my own cake for a birthday party?

How many guests can I invite to a birthday party?

What is your cancellation policy for birthday parties?

Do you host other events aside from birthday parties?

What are your admission prices?

Do you offer any discounts or promotions?

Do you offer memberships?

What are the benefits of a membership?

How much are your memberships?

Do you offer group rates?

What forms of payment do you accept?